Solar Installation Testimonials

Solar Installer Testimonials

The AHE Group is proud to have received the status of Gold Rated Supplier with an average overall rating of 4.7 Stars based on 148 ratings.

This Gold level badge recognises exceptional 4 and 5 star reviews over a three year period. 

Here's how Ratings are calculated:  4 and 5 star reviews adds points to the overall score while 1, 2 and 3 star reviews take points away. The points are then added up and the resulting graph compares this score with the score of every other installer who has a review on SolarQuotes®.

Check out the reviews from our many happy customers.

Gold Badge Rated Premium Solar Power Installer
AHE Delivered.

Firstly I should say they we had an existing small solar system that was installed in the first days of the 62c / kW FIT that saw the 2.5kW system pay for itself within ~5 years. 

But since then the surroundings changed with large trees to the NE casting early morning shadows that delayed any generation over a few watts until sometimes as late as 9:30AM.

Before I sought proposals I had done a lot of reading and was pretty sure of what I was after but having said that I learnt from all Companies during the initial discussion phase.

The final requirement I gave to all Companies was for a micro inverter solution of ~10kW which was going to be limited by the roof and aforementioned shadowing.

AHE provided a very good proposal at the best price. I don't believe in a war of quotes so asked all proposals to be their best one off offer as I would not play off companies against each other.

When AHE arrived on installation day there was quite a bit of discussion standing on the roof to finalise the layout but I was very happy with the final agreed solution.


Now that it has been running for ~5 days I am very impressed with the generation as the bigger spread of panels (Trina) over the roof, the much improved panel generation over the 2006 panels they replaced, and the use of microinverters (Enphase) that limited the impact of shadowing, has seen output not far short of the theoretical maximum - weather permitting.

My remaining question is what I do with the Controlled Load 1 as this is unable to be fed by generation without moving the load to General Usage at the higher Grid Rate.

In conclusion AHE gave the best price by a significant margin and delivered a 1 day quality install.


Customer Rating


  • Value for Money  5
  • Quality of System  5
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
10.0kW
Cost
$15,500-$15,000

Panel Rating - 5.00

Inverter Rating - 5.00

Colin - 18 May 2024

AHE Group

Once I decided to use AHE Group for my solar system everything went as planned.

From the small deposit required to the after sales service going through the Fronius app so I could understand how my system was working.

The install guys turned up the day & time they said they would & left almost without a trace that they had been there apart from what they had installed.

If the system gives me the savings I had it installed for then the process will have been first class.

Customer Rating


  • Value for Money  4
  • Quality of System  4
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
8.0kW
Cost
$8,000 to $10,000

Scott- 15 November 2020

AHE all round great team

The process from start to finish couldn't be faulted. The process of obtaining a quote was easy and quick, the staff took their time to explain why they had configured the system the way they had and answered all of our questions no matter how silly.

It was obvious they had put a great deal of thought into the configuration even recommending against a configuration that would have cost more. The team were constantly in contact and the install team arrived spot on time and again were very professional.

They took the time to go through the system and explain what would happen through the day. The team were very tidy even replacing some broken roof tiles I didn't know about.

This same level of assistance flowed through to the after sales service where everything was done for us for the credits and system connection.

They were even keeping an eye on the system coming out the following day as one of the panels wasn't registering (loose wire) and fixed it before we knew there was a problem.

All round a great team and I would recommend them to anyone.

Customer Rating


  • Value for Money  5
  • Quality of System  5
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
8.0kW
Cost
N/A

Panel Rating - 5.00

Inverter Rating - 5.00

Nathan- 18 May 2024

Andrew and the team were amazing and very professional. Paul Singh who we initially spoke to about the solar was amazing so helpful and very experienced in what he explained to us about Solar. His knowledge was incredible and he went through everything with us making our experience very enjoyable.

Customer service from everyone that works for AHE Group was outstanding. Highly recommend this company for all your solar needs.


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
9.0kW
Cost
$9290.00

5.00

Nicole

04 July 2019

The company handled all the relevant paper work, turned up on discussed date all finished by 2pm helped set up the Wi-Fi monitoring.


Customer Rating


  • Value  5
  • System Quality  4
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
6.6kW
Cost
$6000 to $10000

4.75

Jack

13 June 2019

Great service from AHE Group. Unlike the others, they took the time to patiently explain to me all the technical details and happy to entertain all my questions.


Customer Rating


  • Value  4
  • System Quality  4
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
6.0kW
Cost
$6000 - $10,000

4.25

Victor

Information given about system. Approachable for help and any questions and queries. Trouble free installation. Overall it was a good experience.


Customer Rating


  • Value  4
  • System Quality  4
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
More than 6.0kW
Cost
$6000 - $10,000

4.25

Scott

They have taken care of everything for us. They turned up on time and followed up to make sure we are happy. They have registered warranties for us. Could not be happier.


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Price
Solar System size
More than 6.0kW
Cost
$10,000 - $15,000

5.00

Heather

Also the lovely Julie in the office who organised all my paper work for Energy Australia and communicated every step of the way. I would highly recommend AHE to anyone interested in Solar energy.


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Price and Service
Solar System size
More than 6.0kW
Cost
$6,000 - $10,000

5.00

Alison

Andrew and Paul also went above and beyond by installing a wireless extender in my home (at no cost to me) after the inverter was having trouble accessing my wifi. 5 Stars.


Customer Rating


  • Value  4
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Salesperson
Solar System size
6.0kW
Cost
$6,000 - $10,000

4.75

Rob

The supplier was not close to my area but provided coverage. Paul, the sales person, was very helpful on providing plenty of information which, at the end, allowed me to make a proper decision. All done on time and with little fuss. I fully recommend this company


Customer Rating


  • Value  4
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
More than 6.0kW
Cost
$6,000 - $10,000

4.75

Mario

AHE/TCC Group were extremely professional & honest. They only use quality components. I couldn't be any happier with my solar system.


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
More than 6.0kW
Cost
$6,000 - $10,000

5.00

Anon

I couldn't be any happier with the service, quality and professionalism of AHE Group.

They were very prompt, explained the whole process and the product thoroughly, and even answered all our questions when we were unsure about certain aspects of product.

I have highly recommended them to many people.


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
More than 6.0kW
Cost
$10,000 - $15,000

5.00

Wally

Great customer service, and Andrew was very informative and wasn't biased on any one particular system and just outlined advantages and disadvantages of each particular system and what suited me most


Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
5.0kW
Cost
$6,000 - $10,000

5.00

Trung

Great installation and informative Salesman

The Salesman was very helpful and knowledgeable.

I had done some homework first so knew if I was being led down the garden path. In this case I wasn't. 

I asked many questions and all came back the same as my research indicated. The installers were very punctual and professional. I asked a number of questions of them too and they also passed my Tradies tests.

I had some post installer questions after I had some data feeding into the app which were promptly answered and they also sent me some links to assist with using the system better.

All up, I would not hesitate to use this company in the future.


Customer Rating


  • Value  4
  • System Quality  4
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Customer Service
Solar System size
8.0kW
Cost
$10,000 to $12,500

Panel Rating - 5.00

Inverter Rating - 5.00

Kevin - 15 March 2024

Quality outcome from a local supplier

Sales / quoting process was done very well. Fully explained the technical details in a way a layman could understand and walked through the quote and recommended solution options to put me in the best position to make a quality decision.

Installation was perfect. Turned up right on time, all done in one day with a great looking finish to the units. Not a skerrick of rubbish left.

The AHE office team sorted out all the paperwork and details with my retail provider and with the Electricity supplier.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Customer Service
Solar System size
7.0kW
Cost
$8,000 to $10,000

Panel Rating - 5.00

Inverter Rating - 5.00

Robert- 23 September 2022

Excellent Customer Support. Professional Installation. System Works Perfectly!


I made initial enquiries with 5 solar companies, but discounted 2 right up front because they did not use their own installers and seemed to be internet based without an actual physical location.


Be careful of this type of company, even though they may offer the cheapest quote, as they may not be there when you need service.

Of the 3 I obtained detailed quotes from AHE Group was BY FAR the best. Paul, the head of the sales, liaised closely with me in determining the best system for my place, promptly answered queries, and provided a competitive quote for a 13.2kW solar system of 33 panels and with a 12.5kW Fronius 3-phase inverter.

Although it rained on installation day, Andrew and his team were able to install the inverter and all the brackets on the roof, then came back 2 days later when the rain stopped to finish the job.


It should be pointed out that Andrew is the owner of AHE Group and does all the installations himself with his own installers. I am told that nothing is subcontracted out to other installers.

The system has been installed for about a week and it is working perfectly. AHE also supplied a smart energy meter (Fronius EMU). This cool device connects your system to the internet and your phone App, showing the power generated, your consumption, and how much power is being sold back into the grid. at any given time.

On a sunny day the system generates close to its full name plate capacity, and even on a grey, gloomy day as shown in the photo, my system is generating 5.1kW of power.

In summary, I could not be more pleased with the entire solar installation process. Save yourself a lot of anxiety and just ring Paul, he's very knowledgeable and will propose a system in no time!

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Customer Service
Solar System size
13.0kW
Cost
$10,000 to $12,500

Panel Rating - 5.00

Inverter Rating - 5.00

Gino- 4 December 2021

Excellent service and installation - do it once and have it done right.

Very happy with the service and product. Other 5 star rated suppliers quoted a higher installation cost for a smaller system or two day installations for my 'difficult' roof.

Andrew's team provided better value with their quote and completed the installation in one day.

On installation day Andrew assessed the roof and advised a different orientation for better yield, even though it will increase the difficulty of the installation.

The installation started as planned and the team tidied up after the installation, grid connection was organised for us.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase

Customer Service

Solar System size

15.0kW

Cost

More than $20,000

Panel Rating - 5.00

Inverter Rating - 5.00

Wei - 28 July 2023

My contact was mostly with Paul, and with Andrew during the installation phase. 

They displayed exemplary professionalism. Haven't come across a group of tradies etc who were so soft spoken and professional at the work site. Left the place in the same condition as they found it.

Paul took time to explain things. Some miscommunication in the middle, but I still chose to go ahead with them.

Price was probably $200-$300 dearer than the closest competitor offering same product, but in the end I chose to go with a local mob and better customer service.


Customer Rating


  • Value  4
  • System Quality  4
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Customer Service
Solar System size
More than 6kW
Cost
$6000 to $10000

4.55

Tarun

5th April 2019

The process ran smoothly from the initial point of contact through to completion.  

The installers presented themselves well and extremely well mannered. All my questions where answered and would definitely have no hesitation in recommending Andrew and his team.

Absolutely stoked by the way the site was left spotless once the job had been completed. Well done AHE, keep up the great work!


Customer Rating


  • Value  5
  • System Quality  4
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Customer Service
Solar System size
3kW
Cost
$4500.00

4.75

Paul

The value for money is excellent and the service outstanding. Paul and Julie and installer James were all extremely helpful, efficient and a pleasure to deal with.

AHE are a very well-run organisation and the "personal touch" in their customer service goes well with their professionalism. I do not hesitate to recommend them.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
4kW
Cost
$3000 - $6000

5.00

Aidan

Andrew, Paul and the team were fantastic. Great customer service and communication. Arrived on time and completed the job quickly and efficiently. Would highly recommend AHE Group.

Customer Rating


  • Value  4
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
More than 6kW
Cost
$10,000 - $15,000

4.75

Imelda

Paul from AHE is amazing. Alway ready to answer any question long after the system was installed. The entire staff from the company are wonderful.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service and System
Solar System size
More than 6kW
Cost
$6,000 - $10,000

5.00

Suzanne

The experience with AHE was great, they organised the installation very quickly and processed the request to connect to the grid with my service provider.

Customer Rating


  • Value  4
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Price
Solar System size
More than 6kW
Cost
$6,000 - $10,000

4.75

Kerrie

In an environment where most installers provide the same system configuration it then becomes a question of service and price. AHE group did an excellent job spending quality time with me explaining the detail which closed the deal.

Price was comparable with AHE, but it's all about the service. Paul from the AHE group was also available on a Sunday to close off few teething issues of the system and I can't be more impressed.

Customer Rating


  • Value  4
  • System Quality  5
  • Customer Service  5
  • Installation  4

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best System and Service
Solar System size
More than 6kW
Cost
$6,000 - $10,000

4.50

Nadeera

Contacted Paul from AHE after extensive research on solar systems and was immediately impressed by both his knowledge and approach.

No up/oversell, just a no nonsense solutiuon that took into account a split roof with some shading. The price was competitive (I actually had another company quote double for the same solution) and the install was done as planned and to a high standard.

Instead of the simple approach of joining panel arrays across the bridge of the roof they did the install properly and the support in terms of lodging solar metre forms and monitoring has been more than I expected. Can unreservedly recommend.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best System, Price and Service
Solar System size
4kW
Cost
$3000 - $6000

5.00

Brad

Andrew, Paul, and the team have been outstanding with their service; onsite and on the phone.

They have always been very approachable and accessible when needed. This is the second installation which Andrew has done for our family.

And I have recommended further family and friends to AHE Group for their honesty, transparency, and expertise on solar!

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best Service
Solar System size
More than 6kW
Cost
$6,000 to $10,000

5.00

Milton


Even now in the winter months it's producing 22kw on a sunny day. I wouldn't hesitate going with AHE Group in the future.

Customer Rating


  • Value  5
  • System Quality  5
  • Customer Service  5
  • Installation  5

Customer Location

State
NSW

Post Quote Information

Reason for purchase
Best System
Solar System size
More than 6kW
Cost
$6,000 to $10,000

5.00

Anthony

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