Andrew, Paul, and the team have been outstanding with their service; onsite and on the phone.
They have always been very approachable and accessible when needed.
This is the second installation which Andrew has done for our family.
And I have recommended further family and friends to AHE Group for their honesty, transparency, and expertise on solar!
In an environment where most installers provide the same system configuration it then becomes a question of service and price. AHE group did an excellent job spending quality time with me explaining the detail which closed the deal. Price was comparable with AHE, but it’s all about the service. Paul from the AHE group was also available on a Sunday to close off few teething issues of the system and I can’t be more impressed.
I found the team at AHE an absolute delight. From my initial contact with Paul who shared much of his time and many conversations in helping me to find the right products and system size for our needs, to Andrew and his team on installation day and how accommodating they were to my needs, and of course the lovely Julie in the office who organised all my paper work for Energy Australia and communicated every step of the way. I would highly recommend AHE to anyone interested in Solar energy.
Paul was fantastic in dealing with my many questions to help me make an informed decision. With the installation, Andrew and his team were courteous at all times and made sure that they cleaned up completely at the end of the job. Andrew and Paul also went above and beyond by installing a wireless extender in my home (at no cost to me) after the inverter was having trouble accessing my wifi. 5 Stars.
Contacted Paul from AHE after extensive research on solar systems and was immediately impressed by both his knowledge and approach. No up/oversell, just a no nonsense solutiuon that took into account a split roof with some shading. The price was competitive (I actually had another company quote double for the same solution) and the install was done as planned and to a high standard. Instead of the simple approach of joining panel arrays across the bridge of the roof they did the install properly and the support in terms of lodging solar metre forms and monitoring has been more than I expected. Can unreservedly recommend.